We’re here to help

Support

Questions, problems, purchase issues, or ideas for the game? Send us a note and we’ll be happy to help.

Email jon@scrivix.us

Nearby game not appearing?

  • Turn on both Wi-Fi and Bluetooth on every device.
  • Keep the devices near one another.
  • Make sure everyone has the same version of the app.
  • Close the nearby-game lobby, reopen it, and try hosting again.

Online game not connecting?

  • Make sure Game Center is signed in on every device.
  • Confirm everyone is using the same current app version.
  • Check that each device has a reliable internet connection.
  • Leave the lobby, reopen Online Play, and try again.

How many people can play?

Pass & Play, Nearby Play, and supported online matches allow two to four players. Computer games are one player versus the computer.

Tip Jar unavailable?

Confirm that In-App Purchases are allowed on your device and that you can access the App Store. Tips are optional, processed by Apple, and do not unlock gameplay.

Check Local Network access

For Nearby Play, open:

Settings → Privacy & Security → Local Network

Make sure access is enabled for Dots & Boxes Together.

Help us troubleshoot

Include your device model, iOS or iPadOS version, app version, game mode, and a short description of what happened.

Still need a hand?

Contact Scrivix

We welcome bug reports, general feedback, and ideas for future improvements.

jon@scrivix.us